Privacy Policy

In this privacy statement references to “we”, “us”, “our”, “The Company”, are references to “ATHEY AND MASON PLUMBING & HEATING LIMITED”. It explains how we comply with the General Data Protection Regulation (GDPR) which comes into effect from 25th May 2018. We use the information from our customers and visitors to improve our service for you. We respect your privacy and we take it very seriously. Please find below further information regarding our privacy policy.

Information we collect and how it is used

Information is only collected when you contact us via our contact form, or directly via the email address of telephone. This will include personal details: your name, address, and email address plus any comments you may volunteer.

We will only ever use these details for own internal records, to communicate with yourself with regards to a work-related matter or to respond to an enquiry. We will also hold information to issue service reminders and to improve the products and service we provide. We will not use this information to sell any details to third parties. 


This website uses cookies to improve the service to the user. It uses a cookie control system, allowing you explicit permission or to deny use of / saving of cookies on your computer / device.

Cookies are small files saved to the computers’ hard drive that track, save and store information about your interactions and usage of the website.  If you wish to reject cookies from this website we recommend taking steps within the web browser security settings to block all cookies from this website by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of our website.

The information will be used internally for web site traffic analysis. However, we assume no responsibility for the security of this information. In addition, we also record your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access our site. This information is never connected with the personal information you supply to us if you register on our website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

Security of information

We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorised access or disclosure, alteration, or destruction. We do not share the information we collect with any other organisations. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all your details secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when enquiring.


By using our website you therefore consent to the collection and use of your personal information by us as detailed in this privacy policy. We will offer a preferred method of contact, whether by email, phone or in writing, please select or make clear when calling your chosen option. 

Data Breaches

Any unlawful data breach of the company databases will be notified to the relevant person and authorities within 72 hours of the breach if it is apparent that personal data stored has been stolen. 


Our Cookie/Privacy Policy outlines how we treat your personal information, and forms part of the Terms and Conditions of this Site. This Cookie/Privacy Policy applies only to this Site, and not to the collection and use of personal information by any third party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites and encourage you to be aware when you leave our Site, and to read all applicable terms, conditions and privacy policies when using other websites.

Further Details

Please note we reserve the right to change this Cookie/Privacy Policy with any changes being posted onto this page.

Data Controller

Louise Buxton

Managing Director

Athey and Mason Plumbing & Heating Ltd

Telephone: 01865 807918


Please call us to arrange a free estimate: 01865 807918 / 01993 835668

Click here to contact us by email…


Please call us to arrange a free estimate: 01865 807918 / 01993 835668